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Frequently Asked Questions

What happened to my account?

How can I place orders as an authorized reseller?

Why is ProClip more expensive than other phone mounts?

Where is my order?

When will I get my backordered parts?

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Can I exchange my ProClip?

My ProClip is damaged. Do you have a warranty?

I use a case on my phone. Do you have phone holders that are compatible?

How do I adjust the universal holder to fit my phone case?

How do I install my phone holder?

Do you offer free shipping?

Do I need tools to install my ProClip mount and holder?

Do you offer magnetic universal mounts?

Does the USB charging cable provide power and data?

Are there more mounting locations for my vehicle?

I have a brand new vehicle. Do you have a mount available yet?

I have a brand new phone. Is there a phone holder available yet?

Do you ship to my country?

Can I buy spare parts like tape and screws?

Can I resell official ProClip products?

Who do I contact for B2B volume sales?

Can I use more than one coupon or promo code on an order?

Do you collect sales tax?